Privacy Policy for Pure Herbal Incense USA

1. Introduction
At Pure Herbal Incense USA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how we safeguard it, and your rights regarding your personal data when you use our website and purchase our products.

2. Information We Collect

Personal Information: When you place an order or create an account, we may collect information such as your name, email address, mailing address, phone number, and payment details.
Usage Data: We may automatically collect data about your interactions with our website through cookies and similar technologies. This information can include your IP address, browser type, pages visited, and the time and date of your visit.
Communications: If you contact us through our website or email, we may retain a record of our communication to assist with your inquiry.

3. How We Use Your Information
Your information is used for the following purposes:

Order Fulfillment: To process, ship, and deliver your orders, as well as to send related communications such as order confirmations and shipment tracking information.
Customer Service: To respond to inquiries, provide customer support, and ensure a positive shopping experience.
Marketing and Promotions: With your consent, we may use your email address to send you updates, special offers, and newsletters. You can opt out of these communications at any time.
Website Improvement: To monitor and analyze site usage and performance, which helps us enhance our products and services.

4. Data Storage and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your data is stored on secure servers with restricted access.
Although we take every reasonable precaution, no data transmission over the Internet or electronic storage method is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience, analyze site traffic, and provide tailored content.
Most web browsers automatically accept cookies, but you can adjust your browser settings to refuse them. Please note that if you disable cookies, some features of our website may not function properly.

6. Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties, except as necessary to fulfill your orders (such as trusted shipping partners) or as required by law.
We may share anonymized aggregated data with third parties for analysis and research purposes.

7. Your Rights and Choices

Access and Correction: You may request access to your personal information held by us and ask for corrections if necessary.
Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting customer support.
Data Deletion: Subject to applicable legal requirements, you may request that we delete your personal information. Please contact us to initiate this process.

8. Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Information
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us through our website’s contact page or via email at info@pureherbalincenseusa.com